Do you ever feel unprepared when an internal audit deadline is near? Are you unsure which processes need the most attention or how to gather the right documentation efficiently? Do you worry about missing critical steps or overlooking important risks during a review? These are a few common challenges internal auditors face when managing complex […]
Most firms still treat continuity as a vertical checklist. Resilience asks a different question: “When our most important customer journeys are disrupted, how quickly can we recover to an acceptable level and prove it?” That horizontal view is the shift. I felt this shift first-hand running the operational resilience work for Global Banking at HSBC. […]
