Operational Risk Management

Operational Risk Management
From Business Continuity to Operational Resilience Where the UAE stands and what's next

From Business Continuity to Operational Resilience: Where the UAE stands and what’s next

Most firms still treat continuity as a vertical checklist. Resilience asks a different question: “When our most important customer journeys are disrupted, how quickly can we recover to an acceptable level and prove it?” That horizontal view is the shift. I felt this shift first-hand running the operational resilience work for Global Banking at HSBC. […]

Risk Aggregation – Purpose, Challenges & Approaches

Introduction The nature of risk management is perpetually evolving which is of course, natural, as practitioners seek to drive improvements through either rethinking existing practices or through innovation. One such area on which there is often no overall agreement, is that of risk aggregation. There are few studies on this issue and neither ISO nor […]

Key Indicators: KPI, KRI, KCI

KPIs, KRIs, KCIs… It’s easy to get tangled in the alphabet soup 🥣 of metrics. While each of these ‘K & Is’ plays a distinct role in your organisation’s success, they are all ultimately just indicators serving a different purpose. ⬇ Here’s the breakdown: 🔹 KPIs (Key Performance Indicators) – These metrics keep score of […]

Controls: The Good, the Bad & the Ugly

Necessities for Effective Risk Management What is it? A control is any action taken by management, the board, and other parties to manage risk and increase the likelihood that established objectives and goals will be achieved. (Source: IIA/IPPF) There may be different definitions, but I personally like this one as it includes all the key […]

Risk Governance: What is it, Why does it matter & What does it involve?

What is it? Governance refers to the framework of rules, practices, processes, and structures by which an organisation is directed and controlled. It encompasses the mechanisms through which the objectives of the organisation are set, monitored, and achieved, while also ensuring accountability to stakeholders. Risk governance is a subset of overall governance that focuses specifically […]