Most firms still treat continuity as a vertical checklist. Resilience asks a different question: “When our most important customer journeys are disrupted, how quickly can we recover to an acceptable level and prove it?” That horizontal view is the shift. I felt this shift first-hand running the operational resilience work for Global Banking at HSBC. […]
Necessities for Effective Risk Management What is it? A control is any action taken by management, the board, and other parties to manage risk and increase the likelihood that established objectives and goals will be achieved. (Source: IIA/IPPF) There may be different definitions, but I personally like this one as it includes all the key […]
